Privacy Policy

Updated June 24, 2025

Gravity Health Clinics (โ€œGravity Health,โ€ โ€œwe,โ€ โ€œour,โ€ or โ€œusโ€) is committed to protecting your personal information in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

This Privacy Policy explains how we collect, use, store, and protect your information when you access our website, book services, or engage with any of our offerings.

1. Personal Information We Collect

We may collect personal information when you:

  • Book an appointment
  • Sign up for our newsletter or educational content
  • Contact us with inquiries
  • Access or use services through our website

This may include your name, email address, contact details, health-related information (when appropriate), and other data necessary to provide services or respond to your request.

We also collect certain technical information about how users interact with our website, such as IP addresses, browser type, and general usage data. This is used to improve our website and user experience.

2. How We Use Your Information

We use personal information for purposes such as:

  • Providing and managing clinical or educational services
  • Scheduling appointments and managing communications
  • Responding to questions or requests
  • Sending updates or informational content (with your consent)
  • Meeting legal, regulatory, and professional obligations

We only use your information for the purposes for which it was collected, unless permitted or required by law.

3. Consent

By providing us with your personal information, you consent to its collection, use, and disclosure as outlined in this Policy. You may withdraw your consent at any time, subject to legal or contractual restrictions.

4. Protection of Personal Information

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. Access is restricted to authorized personnel who require the information to fulfill their duties.

While we use secure systems and trusted third-party platforms, no method of transmission or storage is entirely secure. We encourage users to contact us directly if they have concerns about data handling.

5. Disclosure to Third Parties

We may share personal information with third-party service providers that support our operations. These providers are contractually required to safeguard your data and use it only for authorized purposes.

We do not sell or rent your personal information under any circumstances.

6. Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy or to meet legal, regulatory, or professional standards.

7. Your Rights

You may request access to your personal information, request corrections, or withdraw consent for future communications at any time. Certain requests may be subject to legal limitations.

To exercise your rights or submit a privacy-related inquiry, contact us using the details below.

8. Changes to This Policy

This Privacy Policy may be updated from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review it periodically.

9. Contact

For questions or requests related to this Privacy Policy or the handling of your personal information, please contact:

Gravity Health Clinics
903โ€“750 W Broadway
Vancouver, BC
Canada V5Z 1K1

Email: [email protected]
Phone: (604) 227-2276